Community Support Services

Community Support Services (CSS)

Our Community Support Services counsellors support teens and adults living with hearing loss, and their families in Simcoe County and Muskoka. We offer equal access to information, education, resources and services from within the community and promote healthy independent living.

Community Support Services staff are fluent in American Sign Language, English and French, and work alongside individuals who identify as culturally deaf, oral deaf, deafened and hard-of-hearing, in their preferred language or mode of communication (speech reading, sign supported speech, text).

Dad and son signing (2)
captioned call

LITERACY support, including filling out forms and applications

Short-term COUNSELLING, crisis intervention and referrals

COORDINATION of complex services

Providing an ACCESSIBLE LINK to local community resources

ADVOCACY for individuals and accessibility education to community

Inclusive educational WORKSHOPS and events

COMMUNICATION strategies for individuals with hearing loss and the community at large

RESOURCES and information relating to hearing loss implications, technology, language and culture

Specialized services can be made available to meet the needs of individuals with hearing loss and additional considerations (developmental, behavioural, adaptive communication), including support to their families and/or caregivers.