Community Support Services

Community Support Services (CSS)

Our Community Support Services counsellors support teens and adults living with hearing loss, and their families in Simcoe County and Muskoka. We offer equal access to information, education, resources and services from within the community and promote healthy independent living.

Community Support Services staff are fluent in American Sign Language, English and French, and work alongside individuals who identify as culturally deaf, oral deaf, deafened and hard-of-hearing, in their preferred language or mode of communication (speech reading, sign supported speech, text).

two women conversing in a home
parents having a serious conversation with their teenage daughter

Personalized support may include:

  • LITERACY support, including filling out forms and applications
  • Short-term COUNSELLING, crisis intervention and referrals
  • COORDINATION of complex services
  • Providing an ACCESSIBLE LINK to local community resources
  • ADVOCACY for individuals and accessibility education to community
  • Inclusive educational WORKSHOPS and events
  • COMMUNICATION strategies for individuals with hearing loss and the community at large
  • RESOURCES and information relating to hearing loss implications, technology, language and culture

Specialized services can be made available to meet the needs of individuals with hearing loss and additional considerations (developmental, behavioural, adaptive communication), including support to their families and/or caregivers.

Seniors Programs

Supporting deaf and hard of hearing seniors living in Simcoe County and Muskoka to maintain their social connections, health and independence and continue to live at home. We work with programs and services from within the community at large to promote inclusion and accessibility.

VON SMART Exercise Program


VON is Canada’s only national, not-for-profit, charitable home and community care organization. VON’s SMART (Seniors Maintaining Active Roles Together)® programs are community-based, volunteer-led exercise programs for seniors that accommodate all levels of ability.

Deaf Access has taken the program further by offering VON SMART Programs for Deaf and hard of hearing seniors taught by Deaf seniors in ASL.

12 week Exercise sessions for Deaf Seniors 50+ years old
Tuesday or Thursday mornings in Barrie
*LIMITED number of participants*

four seniors studying together with books
senior couple in active wear smiling at camera

To Enrol

Contact Sarah Major for forms and information
Deaf Access Simcoe Muskoka
TTY: 705-728-3599
FAX: 705-728-7613