Deaf Access Simcoe Muskoka values feedback, complaints, comments and suggestions brought forward by our consumers and stakeholders and will treat all people who do so with respect and acknowledgment.
We encourage those with concerns to speak with a member of staff or request a meeting with our Executive Director. To do so, please complete the form below or call Deaf Access at (705) 728-3577 voice/ (705) 728-3599 TTY.
To review the process for making a formal complaint, please review our Consumer Complaint Policy. A complaint may be received in person verbally, in person in ASL, by phone, by TTY, in writing by hand delivery, mail, fax or email.